Canadian Council of Independent Laboratories (CCIL) Practice Exam 2025 - Free CCIL Practice Questions and Study Guide

When laboratories identify a non-conformance during internal audits, the appropriate course of action is to initiate corrective actions and document the resolution. This approach is essential for maintaining compliance with quality management standards and ensuring the integrity of laboratory operations.

Taking corrective actions involves analyzing the cause of the non-conformance, implementing solutions to address the issue, and verifying that the changes effectively resolve the problem. Documenting the resolution provides a record of the steps taken and serves as evidence during future audits. It also promotes accountability and continuous improvement, which are critical principles in laboratory management and compliance practices. This process helps ensure that similar non-conformances do not occur in the future, thereby enhancing the laboratory's overall quality assurance framework.

Other choices suggest ignoring the non-conformance or deferring action, which could lead to unresolved issues, reduced credibility, and potential regulatory repercussions. These alternatives do not contribute to the laboratory's commitment to quality and continuous improvement. The key takeaway is that addressing non-conformances promptly and thoroughly is vital for maintaining high standards in laboratory operations.